Refund Policy

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We offer a 60 day refund policy. If 60 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete a return, we need a purchase receipt or proof of purchase. If the product is unopened, we will provide a prepaid shipping label. If you have used the product, you must mail back to us at your expense with tracking.

Your refund or exchange will be processed within 48 - 72 hours upon receipt of merchandise.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@cpnskin.com and send your item to: 1440 W. Taft Ave Orange California US 92865.

Shipping
To return your product, you should mail your product to: 1440 W. Taft Ave Orange California US 92865

You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please email us with any additional questions hello@cpnskin.com

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